Returns and Exchange

About Return

Step 1: Email us at support@beastlayer.com to get a return authorization and return address. Please add your order number in the subject line.
Step 2: Follow the instructions shown in the email to process the return.
Step 3: Send back the product and notify us of the return tracking number.
Step 4: Beast Layer will process the refund after we received the return.

Please note:

Merchandise must be returned within 30 days of receiving your order.
Merchandise must have all tags, including any Beastlayer hangtag attached.
Return shipping fees are at the customer's own expense.
Merchandise can only be returned if purchased online directly from www.beastlayer.com.
Merchandise must be in original condition.
Merchandise must be unworn, unwashed, unstained and unperfumed.
Items listed as FINAL SALE cannot be returned for a refund.
Shipping charges incurred during checkout are not refundable.
Do not accept returned items that were sent back directly without notifying us first.

About Refund

For Paypal users: You should expect to see the amount re-appear in your bank account in the next business days.
For credit card users: You should expect to see the amount re-appear in your bank account in the next 5-10 business days.

About Exchange

We only replace items if they are defective or damaged.
If you receive a product that is damaged in shipping, defective or that is not the product you ordered, please send us an email at support@beastlayer.com.

Contact Us

If you run into any issues, feel free to drop us an email at support@beastlayer.com